● Ticketing · Support · Automation
Smarter Ticket Management for Growing Businesses
Stop losing track of requests in emails, chats, or spreadsheets. CliqueHA brings all support requests into one organized platform so your team can respond faster, work smarter, and deliver better service.
✦ Start your free trial today — no credit card required.
⭐⭐⭐⭐⭐ Trusted by 500+ teams across the Philippines
● One Platform for Every Request
Built for Teams That Need Better Organization
Whether it’s customer support, internal requests, or tenant concerns — CliqueHA centralizes everything so nothing falls through the cracks.
- No more scattered messages
- No more missed requests
- No more manual tracking
Business Managers
Keep operations running smoothly by organizing internal requests in one structured system.
- Track employee service requests
- Assign and manage internal tasks
- Monitor request status in real time
- Improve team accountability
Small & Medium Businesses
Deliver reliable customer support without needing a large dedicated support department.
- Centralized customer request management
- Faster ticket resolution
- Organized support workflows
- Clear visibility of customer issues
Property Managers
Handle tenant maintenance requests and service concerns efficiently and with full transparency.
- Track maintenance tickets
- Monitor repair progress
- Organize tenant concerns
- Improve response time to residents
● Admin Dashboard
Full Visibility Across Your Entire Operation
The Admin Dashboard gives managers a bird’s-eye view of all ticket activity, team performance, SLA compliance, and client distribution — all in real time.
Ticket Trends & Resolution Charts
Visual analytics showing volume over time, resolution rates, and peak periods
Tickets by Status & Priority
Pie charts breaking down open, in-progress, assigned, and closed tickets
Department & Client Tier Views
See which departments are overloaded and how different client tiers are being served
● Ticket Management
Every Ticket Detail, Organized in One Place
Each ticket contains everything your team needs — subject, description, task checklist, comments, SLA tracking, billing status, and a full activity timeline.
Task Checklists
Break tickets into subtasks, track progress individually, and ensure nothing is missed
Comments & Updates
Internal notes and client-visible comments keep all communication in one thread
Full Activity Timeline
Every status change, assignment, and update is automatically logged with timestamps
● SLA Reports
Know Exactly Where You Stand on Every SLA
CliqueHA’s SLA Reports give you complete compliance visibility — filter by date, department, and priority to pinpoint breaches before they become problems.
Date-Range Filtering
Drill into any time period to analyze SLA compliance trends and identify patterns
Breach Detection by Priority
Instantly see which Critical and High priority tickets breached their SLA targets
Export to CSV
Download full SLA reports for client reporting, audits, or management reviews
● Agent Availability
Smart Scheduling That Keeps Your Team Ready
Agents set their weekly work schedules and availability status so ticket routing always goes to the right person at the right time — no more assigning tickets to offline agents.
Weekly Schedule Setup
Each agent configures their daily work hours — Mon–Fri or any custom schedule
Support Tier Assignment
Agents are tiered (Tier 1–3) so critical tickets automatically route to the most capable agent
Live Availability Status
Real-time status visible to admins ensures smarter workload distribution across the team
● Why CliqueHA
Results You'll Actually See
CliqueHA transforms chaotic support queues into structured, efficient workflows — measurable impact from day one.
01
Increase Team Efficiency
Reduce time spent sorting emails or tracking requests manually. Your team focuses on solving, not searching.
02
Improve Response Time
Respond faster to customers, employees, or tenants with structured ticket workflows and smart routing.
03
Deliver Better Service
Keep requests organized and resolved efficiently, leading to higher satisfaction across all stakeholder groups.
● Simple Onboarding
Up and Running in Minutes
No complex setup. CliqueHA is built to get your team organized fast.
1
Create Your Account
Sign up free in under 60 seconds. No credit card required. Your workspace is ready immediately.
2
Connect Your Channels
Link your email, web forms, and messaging channels. All incoming requests automatically flow in.
3
Resolve with Confidence
Assign, track, automate, and report. Your team handles more requests in less time, every day.
● Product Tour
See Every Screen of CliqueHA
A full walkthrough of the platform your team will use every day — from the personal dashboard to SLA reporting.
Personal Dashboard
Every agent gets a personalized view showing their assigned tickets, SLA compliance, and recent activity — all at a glance.
Admin Dashboard
Managers get a full operational overview with ticket trends, resolution analytics, status breakdowns, and department-level insights.
Ticket View — Full Details
Each ticket includes the subject, description, task checklist, assignment panel, status controls, SLA tracking, and billing information.
Comments, SLA & Billing
Add internal or client-visible comments, attach files, and track SLA response and resolution status — all within the same ticket view.
SLA Reports
Filter by date range, department, and priority to see full SLA compliance breakdowns — with CSV export for client reporting and audits.
Agent Availability Management
Agents set their weekly work schedules and support tier so tickets always route to someone who is online and qualified to handle them.
● Testimonials
Trusted by Teams Like Yours
Real results from business managers, SME owners, and property managers who made the switch to CliqueHA.
"We can finally track maintenance requests properly and ensure every issue gets resolved. Tenants are happier, and so is my team."
"Managing customer concerns used to be completely chaotic. Now everything is tracked, visible, and easy to manage. I wish we'd switched sooner."
"CliqueHA helped us organize hundreds of internal requests. Our team now works faster and more efficiently — it's become an essential part of how we operate."
● Pricing Plans
Simple, Transparent Pricing
No hidden costs, no forced contracts, no lock-ins. Scale as your team grows.
● Product Suite
Discover More of Our Platform
CliqueHA is more than ticketing. Explore the full suite of tools built to power every part of your operations.
Unified CRM
Seamless sales and relationship management. Keep your customer data connected to every support interaction.
Advanced Analytics
In-depth insights and predictive data reporting to help leadership make faster, better-informed decisions.
Project Mgmt Tool
Task tracking and team collaboration board. Manage complex projects alongside your support workflows.
● Ready to Get Started?
Ready to Organize Your Support System?
Stop juggling requests across emails, spreadsheets, and messages. Start managing everything in one smart platform with CliqueHA.
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Innovative Solution for a Connected Future